One man, one avatar

June 14, 2007 on 11:07 am | In Second Life, work |

Recently, I had two experiences with avatars and the identity of the person controlling them that made me wonder. Here is what happened:

When visiting the ABN AMRO island in Second Life, I had a talk with their virtual hostess, Amber Jung. We talked about some part of their presence in Second Life that I was interested in, after which I flew away (as these things go in SL) and explored the place. Coming back to her, 15 minutes later, I just told her my impressions of what I’ve seen. After a few sentences, I noticed that her replies were a bit odd. She told me that she just took over the shift to control the avatar, so she did not know about our previous conversation. The difficulty for me was that I had no way of knowing this, since her name and appearance did not change in the meantime.

The second situation happened when Hans, a colleague of mine quit his job. Since he used to be in charge of our test area in Second Life, he owned our virtual land and the objects there. As it is not always possible to transfer ownership of objects to another avatar in Second Life (this is a property the creator of an object can set), we decided that the easiest option would be to transfer his avatar to me. The funny thing was that for the outside world this transition was totally invisible. He kept the same name and the same appearance (only in a cheaper outfit, as Hans kept his virtual classy business suit). So people who knew the avatar before, would engage in a conversation with me and I would have to tell them that I was actually somebody else, although I looked the same and had the same name. These things do not happen that often in the real world.

I wonder if we can design virtual worlds in such a way that users controlling the avatar have the option NOT to be anonymous. Of course you can indicate in SL the “first life” information deep in your profile. However, that information is so hidden that no normal person will regularly look at it, especially if you already know the person. One more consideration when thinking about the business uses of virtual environments.

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  1. That’s another interesting observation, and very recognizable issue. Indeed, when we entered Second Life, we very soon realized the need in (and usefulness of) multi-user avatars, the ones that can be controlled by few members of the team. They are useful as hosts of the sites, as inventory keepers, etc. But as you pointed, and because there is no way to keep the history of their ‘life’ in SL, their ‘memory’ if you wish, multiple problems arise.

    Somehow it resembles the problems by a hero of the movie Memento, who was not able to form long-term memories, and therefore every social interaction for him was anew (which totally frustrated all the people around him, as well as allowed multiple exploits of this situation.)

    I think the solution can be (should be?) in creation a kind of memory mechanisms for the avatars. In fact, I know few blogs maintained by multiple authors (by spouses, for example) and they don’t have many of the problems you describe, because blog allows to track who said what in the past. It does not, however, make life of the readers easier, because at any given moment you are not sure who is the ‘voice’ of the blog.

    An interesting issue, indeed.

    Comment by centralasian — Wednesday, 20 June, 2007 #

  2. Hello there!

    Only by a coincidence did I find out about this blog. Very interesting!

    I am exploring SL myself as an archivist, looking for professional opportunities — that is customer services and reference work.

    Christian (Christi Janus in SL)

    Comment by Christian — Tuesday, 3 July, 2007 #

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